Sending things home
Sending a Grocery or Hamper Parcel to Zimbabwe from the UK
Last updated 1 May 2026
For many Zimbabweans in the UK, sending groceries or hamper parcels back home is a practical and deeply personal way to support family. Whether it's ensuring children have enough food for the month or surprising a parent with their favourite biscuits, the options available have grown considerably — and the process is more straightforward than it used to be.
## Your Main Options
### UK-Based Diaspora Hamper Services
Specialist services have emerged specifically to serve the Zimbabwean community in the UK. These businesses source authentic Zimbabwean products and either ship them directly to Zimbabwe or operate through local delivery networks on the ground in Harare and other cities.
**ZimGroceries (zimgroceries.co.uk)** is a UK-based platform that allows you to browse and purchase authentic Zimbabwean products for delivery to recipients in Zimbabwe. They source directly from Zimbabwe and position themselves as supporting local farmers and producers. The ordering process is online, and they offer custom hampers and monthly delivery options — useful if you want to set up a recurring arrangement rather than placing individual orders.
**Zimfoods UK (zimfoods.co.uk)** offers pre-built hampers with delivery to Zimbabwe. They also offer same-day collection from their UK location (within three hours of placing an order), which is useful if you want to personally hand something to a traveller going back home.
### Zimbabwe-Based Grocery Delivery Platforms
Rather than shipping physical goods from the UK, another approach is to pay for groceries to be purchased and delivered locally inside Zimbabwe. This sidesteps customs entirely and often means fresher products reach your family faster.
**Shop2Door (shop2door.co.zw)** is a Zimbabwe-based grocery delivery service tailored to diaspora customers. You browse their website, select local Zimbabwean supermarket products, pay online via PayPal or by wire transfer, and they deliver to your family's door — including free delivery and same-day collection in Harare. They also offer bulk purchasing options for those wanting to stock family households for longer periods. Contact numbers listed are +263 77 651 1490 and +263 77 858 8511.
**AirtimeSharing (airtimesharing.com)** has offered grocery delivery across Zimbabwe including rural areas, though as of their last update they were temporarily pausing new grocery orders. It is worth checking their current status directly.
### Physical Parcel Shipping from the UK
If you prefer to physically pack and send a parcel — for example, including items not available locally or combining groceries with clothing or medicines — courier comparison platforms like **Parcel Monkey (parcelmonkey.co.uk)** allow you to compare prices across multiple couriers including Evri, FedEx, and DHL.
Prices from the UK to Zimbabwe start from around **£28.89** for Evri services (drop-off or collected), with delivery in 7–10 days. FedEx Economy costs around £62.64 with delivery in 3–5 days, and FedEx Priority around £67.89 for 1–3 days. These prices are for standard parcel sizes and weights — heavier or bulkier boxes will cost more.
## What You Can and Cannot Send
Zimbabwean customs regulations restrict or prohibit certain categories of goods. Key points to be aware of:
- **Foodstuffs** are subject to import controls and restrictions. Commercially packaged, shelf-stable items are generally less problematic than fresh produce.
- **Fresh meat** requires an import licence from the Director of Veterinary Services and is generally inadvisable to send by post.
- **Agricultural products, seeds, and bulbs** require import licences and phytosanitary certificates.
- **Citrus fruits and deciduous plants** may not be imported without advance import licences from agricultural authorities.
- **Drugs, pornographic material, forged documents, and counterfeit goods** are prohibited entirely.
- **Dangerous goods** are subject to import controls.
For most diaspora hamper parcels containing packaged dry goods, tinned items, biscuits, cereals, cooking ingredients, and toiletries, there are generally no prohibitive barriers — but parcels may be inspected and duties applied. Zimbabwe allows travellers to import goods up to **USD 200 per person** duty-free, though this applies to accompanied baggage rather than postal shipments.
## Practical Tips
- **Use diaspora-specialist services** where possible. ZimGroceries and Zimfoods UK understand exactly what is and isn't permitted and have established logistics channels.
- **For speed and freshness**, Shop2Door's local delivery model is often faster and cheaper than shipping physical parcels from the UK, particularly for dry groceries and household staples.
- **For items only available in the UK** — specific brands, medications (with appropriate documentation), or non-food goods — physical shipping via a courier comparison platform is your best route.
- **Keep receipts and packing lists** for any physical parcel. Customs clearance in Zimbabwe is smoother when parcels include a clear declaration of contents and their value.
- **Avoid sending fresh produce, meat, or seeds** through postal routes without first verifying current import licence requirements with the Zimbabwe Revenue Authority (ZIMRA).
- **Monthly hamper subscriptions** offered by services like ZimGroceries can reduce the mental load of remembering to send regular support, and often work out more cost-effective than one-off orders.