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Sending things home

What should I know about sending money and goods to Zimbabwe for the festive season (Kurima/Christmas)?

Last updated 22 October 2026

The run-up to Christmas is the busiest time of year for sending parcels and money home, and it's also when delays, customs surprises and scams spike. Plan early rather than leaving shipping to December. For postage from the UK, Royal Mail's international parcel service to Zimbabwe starts from 6 working days delivery, with prices from £65.06 depending on weight and service level — complete the customs form online before posting. Given festive volumes, book well ahead of Christmas and track your parcel number carefully. On the Zimbabwe side, imported goods attract import duty, VAT (15.5%), and potentially excise duty, plus customs broker, carrier, handling, port and transit costs depending on the shipment route. Some UK-to-Zimbabwe courier groups advertise flat-rate pricing structures (for example, a percentage handling fee plus a per-kilogram shipping fee said to include ZIMRA charges) — always get this confirmed in writing from the specific courier before sending, as rates and inclusions vary by operator. UK import rules are also changing: currently parcels under £135 entering the UK pay VAT but not customs duty, and can be declared in bulk. HMRC is reforming this "low value import" exemption to close the gap between online sellers and domestic retailers, meaning costs could rise for low-value parcels sent into the UK. This mainly affects goods coming into the UK, not Zimbabwe-bound parcels, but diaspora sellers and businesses shipping in either direction should watch for updated HMRC guidance. Festive season scams to avoid: be wary of unregistered "agents" in diaspora Facebook groups offering unusually cheap bulk shipping with no paperwork, fake customs clearance demands requesting extra payment after a parcel has "arrived," and couriers who won't provide a traceable tracking number or company registration. Use established UK couriers with verifiable Trustpilot reviews and a registered UK address, always get an itemised quote covering ZIMRA duty exposure, and keep proof of payment and tracking details until the parcel is confirmed received. For current duty thresholds and exemptions, check directly with ZIMRA before shipping high-value festive gifts. Sources: https://www.postoffice.co.uk/mail/international-services?country=zimbabwe, https://en.paket-international.com/Send-a-package-to-Zimbabwe, https://www.youtube.com/watch?v=IznuEHDrPN0, https://www.facebook.com/groups/1403475733833782/posts/2051802549001094