ZiRA (Zimbabwe Intelligent Resource Assistant) is an AI assistant built for Zimbabweans everywhere. It covers Zimbabwean law, culture, Shona and Ndebele language, remittances, history, business, and education — with over 12,400 Zimbabwe-specific knowledge entries.

You can ask ZiRA about Zimbabwean law and regulations, Shona and Ndebele language, UK-Zimbabwe remittances, Zimbabwean history, business in Zimbabwe, education, culture, and much more.

Does ZiRA speak Shona and Ndebele?

Yes. ZiRA's knowledge base includes Shona and Ndebele language content. It is the only AI assistant purpose-built with Zimbabwean languages and cultural context at its core.

How does ZiRA relate to Zimbabwe's National AI Strategy?

ZiRA directly embodies the vision of Zimbabwe's National AI Strategy 2026–2030, which calls for AI that speaks Zimbabwean languages, serves the diaspora, and promotes inclusive digital development. ZiRA was built independently and is aligned with these national priorities.

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📰 News12 March 2026·2 min read·

Zendesk Acquires Agentic AI Customer Service Startup Forethought

Source: techcrunch-ai

Customer service platform Zendesk has acquired Forethought, an agentic AI startup that won TechCrunch Battlefield in 2018. Forethought specialises in autonomous AI agents for customer support workflows, a capability now central to Zendesk's product strategy. The acquisition reflects accelerating consolidation in the enterprise AI customer service market.

Read full article at techcrunch-ai →

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